/* ===== 帮助中心 · 页面专属样式（作用域 .page-faq） ===== */
.page-faq {
  --faq-line: 3px;
  --faq-shadow: 8px 8px 0 rgba(0, 0, 0, .5);
  position: relative;
}

.page-faq img {
  max-width: 100%;
  height: auto;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: calc(var(--header-h) + 36px) 0 52px;
  background:
    radial-gradient(120% 90% at 6% 0%, rgba(61, 123, 255, .18), transparent 58%),
    radial-gradient(90% 80% at 94% 8%, rgba(123, 92, 255, .14), transparent 62%);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  inset: 0;
  background-image: repeating-linear-gradient(108deg, rgba(34, 230, 210, .055) 0 1px, transparent 1px 24px);
  pointer-events: none;
}

.page-faq .faq-hero > .shell {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero .breadcrumb {
  margin-bottom: 22px;
  font-size: .82rem;
  font-family: var(--font-mono);
}

.page-faq .faq-hero .breadcrumb ol {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-hero .breadcrumb__item {
  color: var(--mist);
}

.page-faq .faq-hero .breadcrumb__item + .breadcrumb__item::before {
  content: "/";
  margin-right: 8px;
  color: var(--line-700);
}

.page-faq .faq-hero .breadcrumb__item a {
  color: var(--mist);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color 180ms var(--ease), border-color 180ms var(--ease);
}

.page-faq .faq-hero .breadcrumb__item a:hover,
.page-faq .faq-hero .breadcrumb__item a:focus-visible {
  color: var(--cyan);
  border-bottom-color: var(--cyan);
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: 28px;
  align-items: center;
}

.page-faq .faq-hero__copy h1 {
  margin: 14px 0 18px;
  font-family: var(--font-display);
  font-size: clamp(1.85rem, 7.2vw, 3.05rem);
  font-weight: 900;
  line-height: 1.1;
  letter-spacing: -.02em;
}

.page-faq .faq-hero__copy .lede {
  max-width: 56ch;
  color: var(--mist);
}

.page-faq .faq-hero__actions {
  margin-top: 26px;
  gap: 12px;
  flex-wrap: wrap;
}

.page-faq .faq-hero__figure {
  margin: 0;
  border: var(--faq-line) solid var(--line-700);
  box-shadow: var(--faq-shadow);
  background: var(--ink-800);
}

.page-faq .faq-hero__figure .media-frame__img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
  aspect-ratio: 2 / 1;
}

.page-faq .faq-hero__stats {
  margin: 38px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.page-faq .faq-hero__stats li {
  padding: 14px 16px;
  border: var(--faq-line) solid var(--line-700);
  background: var(--ink-800);
  color: var(--mist);
  font-size: .8rem;
  line-height: 1.5;
}

.page-faq .faq-hero__stats .mono {
  display: block;
  margin-bottom: 2px;
  font-family: var(--font-mono);
  font-size: 1.55rem;
  font-weight: 800;
  letter-spacing: -.01em;
  color: var(--paper);
}

/* ---------- 主体分栏 ---------- */
.page-faq .faq-body {
  padding: 16px 0 72px;
}

.page-faq .faq-layout {
  display: grid;
  gap: 32px;
}

.page-faq .faq-side__label {
  margin: 0 0 12px;
  font-family: var(--font-mono);
  font-size: .72rem;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--cyan);
}

.page-faq .faq-index {
  padding: 6px;
  border: var(--faq-line) solid var(--line-700);
  background: var(--ink-800);
  box-shadow: var(--faq-shadow);
}

.page-faq .faq-index__item {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 13px 12px;
  border-bottom: 1px solid var(--line-700);
  color: var(--paper);
  font-size: .95rem;
  font-weight: 600;
  text-decoration: none;
  transition: background 180ms var(--ease), color 180ms var(--ease);
}

.page-faq .faq-index__item:last-child {
  border-bottom: 0;
}

.page-faq .faq-index__item:hover,
.page-faq .faq-index__item:focus-visible {
  background: rgba(34, 230, 210, .09);
  color: var(--cyan);
}

.page-faq .faq-index__num {
  font-family: var(--font-mono);
  font-size: .74rem;
  color: var(--cyan);
}

.page-faq .faq-side__note {
  margin: 16px 0 0;
  font-size: .8rem;
  line-height: 1.75;
  color: var(--mist);
}

/* ---------- 分组标题 ---------- */
.page-faq .faq-group {
  margin-bottom: 56px;
  scroll-margin-top: calc(var(--header-h) + 20px);
}

.page-faq .faq-group:last-child {
  margin-bottom: 0;
}

.page-faq .faq-group .section-head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px 16px;
  margin-bottom: 22px;
  padding-bottom: 14px;
  border-bottom: var(--faq-line) solid var(--line-700);
}

.page-faq .faq-group .section-head__title {
  margin: 0;
  font-family: var(--font-display);
  font-size: 1.35rem;
  font-weight: 800;
  letter-spacing: -.01em;
}

.page-faq .faq-group .section-head__note {
  margin: 0;
  font-size: .82rem;
  color: var(--mist);
}

/* ---------- 折叠问答 ---------- */
.page-faq .accordion__item {
  position: relative;
  margin-bottom: 12px;
  padding-left: 6px;
  border: var(--faq-line) solid var(--line-700);
  background: var(--ink-800);
  transition: border-color 200ms var(--ease);
}

.page-faq .accordion__item::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 6px;
  background: var(--line-700);
  transition: background 200ms var(--ease);
}

.page-faq .accordion__item:hover {
  border-color: var(--cyan);
}

.page-faq .accordion__item:has(.accordion__trigger[aria-expanded="true"]) {
  border-color: var(--cyan);
}

.page-faq .accordion__item:has(.accordion__trigger[aria-expanded="true"])::before {
  background: var(--orange);
}

.page-faq .accordion__item h3 {
  margin: 0;
}

.page-faq .accordion__trigger {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 18px 20px;
  border: 0;
  background: none;
  color: var(--paper);
  font-family: var(--font-body);
  font-size: 1rem;
  font-weight: 600;
  line-height: 1.55;
  text-align: left;
  cursor: pointer;
  transition: color 180ms var(--ease);
}

.page-faq .accordion__trigger:hover {
  color: var(--cyan);
}

.page-faq .accordion__trigger:focus-visible {
  outline: 3px solid var(--cyan);
  outline-offset: -3px;
}

.page-faq .accordion__icon {
  position: relative;
  flex: 0 0 auto;
  width: 15px;
  height: 15px;
}

.page-faq .accordion__icon::before,
.page-faq .accordion__icon::after {
  content: "";
  position: absolute;
  background: var(--cyan);
}

.page-faq .accordion__icon::before {
  left: 0;
  right: 0;
  top: 6px;
  height: 2px;
}

.page-faq .accordion__icon::after {
  top: 0;
  bottom: 0;
  left: 6px;
  width: 2px;
  transition: transform 220ms var(--ease);
}

.page-faq .accordion__trigger[aria-expanded="true"] .accordion__icon::after {
  transform: scaleY(0);
}

.page-faq .accordion__inner {
  padding: 0 20px 20px;
}

.page-faq .accordion__content {
  max-width: 68ch;
  padding-top: 16px;
  border-top: 1px solid var(--line-700);
  color: var(--mist);
  font-size: .95rem;
  line-height: 1.8;
}

.page-faq .accordion__content p {
  margin: 0 0 12px;
}

.page-faq .accordion__content p:last-child {
  margin-bottom: 0;
}

.page-faq .accordion__content a {
  color: var(--cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-steps {
  margin: 4px 0 14px;
  padding: 0;
  list-style: none;
  counter-reset: faqstep;
  display: grid;
  gap: 10px;
}

.page-faq .faq-steps li {
  position: relative;
  counter-increment: faqstep;
  padding-left: 40px;
}

.page-faq .faq-steps li::before {
  content: counter(faqstep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 3px;
  padding: 2px 6px;
  background: var(--cyan);
  color: var(--ink-900);
  font-family: var(--font-mono);
  font-size: .7rem;
  font-weight: 700;
  line-height: 1.4;
}

.page-faq .faq-group__foot {
  margin: 6px 0 0;
  display: flex;
  justify-content: flex-end;
}

.page-faq .faq-collapse {
  padding: 8px 14px;
  font-size: .78rem;
}

/* ---------- 场馆配图 ---------- */
.page-faq .faq-figure {
  margin: 0 0 22px;
  border: var(--faq-line) solid var(--line-700);
  background: var(--ink-800);
  box-shadow: var(--faq-shadow);
}

.page-faq .faq-figure .media-frame__img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 需要人工协助 ---------- */
.page-faq .faq-escalate {
  padding: 26px 22px;
  border: var(--faq-line) solid var(--line-700);
  background: linear-gradient(135deg, rgba(255, 122, 47, .15), rgba(14, 21, 51, .92) 58%);
  box-shadow: var(--faq-shadow);
}

.page-faq .faq-escalate p {
  max-width: 68ch;
  margin: 0 0 14px;
  color: var(--mist);
  font-size: .95rem;
  line-height: 1.8;
}

.page-faq .faq-escalate .btn {
  margin-top: 6px;
}

/* ---------- 收尾三张方式卡 ---------- */
.page-faq .faq-outro {
  padding: 0 0 96px;
}

.page-faq .faq-outro .section-head {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px 16px;
  margin-bottom: 26px;
  padding-bottom: 14px;
  border-bottom: var(--faq-line) solid var(--line-700);
}

.page-faq .faq-outro .section-head__title {
  margin: 0;
  font-family: var(--font-display);
  font-size: 1.35rem;
  font-weight: 800;
}

.page-faq .faq-outro .section-head__note {
  margin: 0;
  font-size: .82rem;
  color: var(--mist);
}

.page-faq .faq-outro__grid {
  display: grid;
  gap: 18px;
}

.page-faq .faq-way {
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: 24px 22px;
  border: var(--faq-line) solid var(--line-700);
  background: var(--ink-800);
  transition: transform 240ms var(--ease), border-color 240ms var(--ease);
}

.page-faq .faq-way:hover {
  transform: translateY(-4px);
  border-color: var(--cyan);
}

.page-faq .faq-way__num {
  margin: 0;
  font-family: var(--font-mono);
  font-size: .72rem;
  letter-spacing: .14em;
  color: var(--orange);
}

.page-faq .faq-way h3 {
  margin: 0;
  font-family: var(--font-display);
  font-size: 1.05rem;
  font-weight: 800;
}

.page-faq .faq-way p {
  margin: 0;
  color: var(--mist);
  font-size: .88rem;
  line-height: 1.75;
}

.page-faq .faq-way .btn {
  align-self: flex-start;
  margin-top: auto;
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-hero__stats {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .faq-outro__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-escalate {
    padding: 32px 28px;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero {
    padding: calc(var(--header-h) + 68px) 0 78px;
  }

  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 48%) minmax(0, 1fr);
    gap: 48px;
  }

  .page-faq .faq-hero__stats {
    margin-top: 46px;
  }

  .page-faq .faq-body {
    padding: 24px 0 88px;
  }

  .page-faq .faq-layout {
    grid-template-columns: 264px minmax(0, 1fr);
    gap: 56px;
    align-items: start;
  }

  .page-faq .faq-side {
    position: sticky;
    top: calc(var(--header-h) + 28px);
  }

  .page-faq .faq-group {
    margin-bottom: 72px;
  }

  .page-faq .accordion__trigger {
    padding: 20px 24px;
    font-size: 1.05rem;
  }

  .page-faq .accordion__inner {
    padding: 0 24px 22px;
  }

  .page-faq .faq-figure {
    max-width: 720px;
  }
}
<<<END>>>